Heaven Bound Cremation Services, a crematory located in White Plains, Maryland, has been indefinitely shut down by the Maryland State Board of Morticians and Funeral Directors after years of documented violations and health hazards. The facility, co-owned by Rosa Williams (formerly Rosa Turner) and Brandon Williams, has faced numerous complaints and disciplinary actions dating back to 2017, culminating in a January 2025 emergency suspension of its license. The first formal complaint against Heaven Bound Cremation Services was lodged in December 2017, alleging improper handling of cremated remains, including the mixing of remains from multiple individuals and improper disposal. During a 2019 evidentiary hearing, Rosa Williams admitted to the allegations. The Board issued a Final Order on August 2, 2019, reprimanding Williams, placing her on a one-year probation, and fining her $5,000. She was also required to complete an ethics course and work under the supervision of a Board-approved mentor. However, Williams failed to comply with these terms. In 2021, a new Consent Order extended her probation for an additional two years, requiring random inspections and further ethics training. Despite these measures, inspections in 2024 revealed worsening conditions, leading to new disciplinary actions. On March 21, 2024, Board inspectors uncovered shocking […]
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